Tag Archive for Non-verbal messages

Life Purpose — Hand Analysis is a Method for Insight and Understanding Yourself Better

Seriously, wouldn’t your existence be so much easier if you knew what you were really suppose to be doing in your life? What if you knew that when you were a teen–it might ease a lot of angst! Hand Analysis will reveal your greatest talents, strengths, gifts and your purpose.

You’ll learn more about yourself, confirm some things you probably already know and understand why you need to be living inside your purpose on a daily basis.

You’ll be able to focus your drive, your activities and your mind on  your strengths. You’ll feel better about yourself and you’ll be able to live the life you were always meant to live.

Who doesn’t want that? Learn more at Hand Analysis.

Communication at Work–The Power of the Pause

I posted this video a year ago–seems time to pull it out again because the message is eternal. Enjoy!

Communication – Starts Before Speech

The process of communication gets initiated even before you utter the first syllable.  If being misunderstood while communicating is something you have experienced, you need to read on and find a solution to the problem.

Account for Communication Filters. You must consider how your listener might be filtering your message. What is her perception on receiving your message? Is the message too emphatic and in a tone which is too demanding on her? Is there a language barrier? If your listener speaks a different dialect or a different language, interpreting your message may lag behind the pace of your speaking. These filters, if not removed, break the communication process. Communication filters are inherent to the process of communication and some major reasons why they creep in are:

–        Cultural Differences. Are the two communicating parties from divergent cultural backgrounds? Different religious overtones? These differences could color the way your message is received and perceived. Be aware of such a difference.

–        Level of Education. Varying levels of education between communicating parties need a higher level empathy on the part of the better educated. The other party might be feeling threatened by an imposing attitude or show of more knowledge.

–        Different Social Levels – A huge barrier and an obstructive filter to efficient communication. Your feeling of being socially upward compared to the other party shows in your mannerism and is a strict No-go when you want to have a successful communication. Balanced mannerism and profile show prior to start of a conversation leads to higher chance of the conversation moving ahead and also puts the other person at ease. So, leave the heavy baggage behind and treat every one your equal.

The practice observing your listener for signs of confusion will stand you in good stead. Check to see if your message will pass through the receiver’s filters and still be understood as you intended.  Be a responsible communicator to avoid misunderstandings.

From  my new book, Misunderstood! The Fast Guide to Communicating at Work–What to Say, How to Say It and When to Shut Up — coming soon. Watch for it. In the meantime, get your FREE 6-part audio series, The Power of Effective Communication simply by entering your name and email in the box to your right.

Workplace Communication – Workplace Illusion?

It’s time to replay a video I posted a year ago.

Let me know your comments below.

Communication – Maximize Your Message with Your Voice

Communication is more than just your words. Your voice also adds to the  meaning of your words. The message the sound of your voice sends is so powerful it may override your actual words.

Consider the words, “everything’s okay.” This phrase can mean a variety of things depending on how you say it:

“Everything’s okay.” Reassuring or soothing.

“Everything’s O-KAAY.”  Sarcastic.  As in, ” I told you already!”

“Uh…everything’s uh…okayyyyy.”  Unsure or still checking.

Everything okay? a question.

What makes each statement be perceived differently are the three characteristics of the voice: pitch, volume and quality. Maximizing these will make you a more powerful and confident communicator.

You can learn to control all three voice characteristics. Here are a few tips:

Pitch: How high or low your voice is. Talk in a high pitched voice, as if you are speaking to an infant, and you’ll notice your voice is a bit hollow and thin. This happens because you are speaking from inside your mouth.  Drop to a low voice and you can feel the sound coming from deeper in your throat.  The best pitch for normal conversation is the sound that comes when you breathe fully from abdomen causing your diaphragm to expand.  When you are nervous or fearful your voice may sound high or pinched because you’re breathing from the top of the lungs.  Take a breath.

Volume: This is how loud your voice is. Again, the volume must come from your diaphragm and not your throat. Throat volume sounds like shouting not confidence. If people continuously ask you to speak up you’ll want to increase your volume, otherwise you may notice others ignoring you. You can practice increasing your volume by “pushing” someone across the room by the volume of your voice. Your practice partner can only move backward if  they feel your voice moving them. Try it. You’ll begin to hear what a powerful voice sounds like  even though it may sound too loud at first.

Quality: This is the richness, emotion and meaning your voice sends. Pitch and volume adds to the quality but so does your feelings and overall health.  Notice the difference the quality of your voice has when you’re feeling sad as opposed to when you’re feeling on top of the world. This is why it is so important to smile when you are talking on the phone–people can tell!

Put the sound of your voice to work today!

Don’t forget to pick up a copy of “Misunderstood! The Fast Guide to Communicating at Work–What to Say, How to Say It and When to Shut Up. Everything you need for workplace communication at your fingertips. Get it here.

Non-Verbal Communication to Power Up Your Message

Your non-verbal communication is more powerful than your words–when the two are not aligned. If you want your words to be more influential, to carry more weight and authority then you must make certain your non-verbal message is congruent with your verbal message.

Here is one tip for using non-verbal communication more effectively:

In low-risk conversations your non-verbal message i.e., your body language and the sound of your voice, naturally support your words. You sparkle, smile and stand straighter when you’re elated and slump and frown when you are not. But, there are times when you want to appear confident when you are not feeling confident. If you ignore your body and voice relying only on your words your body will betray you every time. To match the two, breath from your belly, straighten your back and relax your jaw, this prevents your voice from sounding pinched and your body from appearing timid. This posture will send a positive message to your mind and you’ll begin to feel as confident as your words.

Try it and let me know.

Copyright 2010 Allie Casey
Excerpt from my forthcoming book, Misunderstood! The Fast Guide to Communicating at Work–What to Say, How to Say it and When to Shut-up

Body Language – 10 Tips for Reading People and Interpreting Gestures

by Lynda Goldman

Reading people and their body language can give you great insights into their true feeling.

We use our head, arms, hands, shoulders and even legs and feet to make gestures, and emphasize what we are saying, but the majority of gestures are made with the hands and arms. Here are some things to look for, to help you interpret body language and gestures.

1. Nodding or tilting the head to the side shows interest, active listening, and concern.

2. A head held up indicates confidence, but if it is held too high, it can indicate aloofness or a patronizing attitude – looking down your nose at someone.

3. Shrugging the shoulders with a palms-up gesture indicates that the person doesn’t know or care, or is bored or uninterested.

4. People sometimes reveal their real feelings through body language that contradicts their words. For example, if someone says he agrees with you, but his head moves slightly from side to side, he is really signaling disagreement. He may be showing his real feelings, but not want to be bothered arguing with you.

5. Some people pick lint from their clothing. Whether this is conscious or unconscious, it can indicate that they disagree with you, but can’t be bothered to argue.

6. Nervousness often shows in your hands. People who are anxious may rub or wring their hands together, or clasp and unclasp them.

7. When we aren’t comfortable with our hands, we hide them in our pockets or behind our backs. Hands in the pocket convey a hidden agenda or secretiveness.

8. An open palm suggests honest and sincerity. A closed fist can be considered menacing.

9. Hands on the hips can be seen as defiant.

10. The fig leaf position, with your hands clasped together over your crotch, or folded tightly over your chest (the female fig leaf) can make you seem aloof or defensive.

Do you know the biggest business image mistakes? Find out with these free reports:

7 Business Casual Crimes and How to Solve Them, and 13 Foods that Can Sabotage a Business Meal, when you sign up for my Communication Capsules Ezine at: http://www.Impressforsuccess.com/signup.html

From Lynda Goldman, author of 30 books including How to Make a Million Dollar First Impression

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