Tag Archive for communicating at work
Another tip from Misunderstood!: The Fast Guide to Communicating at Work–What to Say, How to Say It and When to Shut Up (Volume 1)
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When giving negative feedback keep in mind the type of feedback you are providing:
* Is it to find a solution to a disagreement?
* Is it directions or information to shift a project that is going off course?
* Is it to express dissatisfaction concerning work, behavior, or productivity?
Asking these questions and making the distinction helps you keep focused on the response and behavior you are seeking. It’s easy to get distracted or go off course especially when your listener starts defending his position.
Try it. Leave your comments.
*This tip comes from my forthcoming book, “Misunderstood! The Fast Guide to Communicating at Work–What to Say, How to Say it and When to Shut-Up! Watch for it.
Distractions are a major cause of misunderstandings during a conversation. Help your listener by removing as many obstacles blocking the path to your message. You won’t be able to control internal filters such as mental or emotional instability, but you can be aware of physical distractions such as illness, hunger or fatigue if you’re observant, present and aware. Obvious anxiety or fear can be lessened by letting your listener know that you are aware of those emotions.
Help remove language barriers by speaking clearly, enunciating and avoiding excess words. Move to a different location if noise or visual distractions are present.
Copyright 2010 Allie Casey
Excerpt from Misunderstood! The Fast Guide to Communicating at Work–What to Say, How to Say it and When to Shut-up!
To get your FREE 6-part Audio program – The Power of Effective Communication just put your name and email int the box to your upper right (privacy respected) or go to http://www.communicationskillsuccess.com