Tag Archive for Body language

Body Language – 10 Tips for Reading People and Interpreting Gestures

by Lynda Goldman

Reading people and their body language can give you great insights into their true feeling.

We use our head, arms, hands, shoulders and even legs and feet to make gestures, and emphasize what we are saying, but the majority of gestures are made with the hands and arms. Here are some things to look for, to help you interpret body language and gestures.

1. Nodding or tilting the head to the side shows interest, active listening, and concern.

2. A head held up indicates confidence, but if it is held too high, it can indicate aloofness or a patronizing attitude – looking down your nose at someone.

3. Shrugging the shoulders with a palms-up gesture indicates that the person doesn’t know or care, or is bored or uninterested.

4. People sometimes reveal their real feelings through body language that contradicts their words. For example, if someone says he agrees with you, but his head moves slightly from side to side, he is really signaling disagreement. He may be showing his real feelings, but not want to be bothered arguing with you.

5. Some people pick lint from their clothing. Whether this is conscious or unconscious, it can indicate that they disagree with you, but can’t be bothered to argue.

6. Nervousness often shows in your hands. People who are anxious may rub or wring their hands together, or clasp and unclasp them.

7. When we aren’t comfortable with our hands, we hide them in our pockets or behind our backs. Hands in the pocket convey a hidden agenda or secretiveness.

8. An open palm suggests honest and sincerity. A closed fist can be considered menacing.

9. Hands on the hips can be seen as defiant.

10. The fig leaf position, with your hands clasped together over your crotch, or folded tightly over your chest (the female fig leaf) can make you seem aloof or defensive.

Do you know the biggest business image mistakes? Find out with these free reports:

7 Business Casual Crimes and How to Solve Them, and 13 Foods that Can Sabotage a Business Meal, when you sign up for my Communication Capsules Ezine at: http://www.Impressforsuccess.com/signup.html

From Lynda Goldman, author of 30 books including How to Make a Million Dollar First Impression

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The Myth that Verbal and Visual Communication are More Important than Words

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The popular but erroneous claim spouted by speakers (and some organizations) that body language and the sound of your voice is more important than words (to the tune of 93%)  misinterprets the findings of the original studies conducted by Dr. Albert Mehrabian.

According to Mehrabian[1], the three elements (words, tone, body language) account differently for our liking for the person who puts forward a message concerning their feelings: words account for 7%, tone of voice accounts for 38%, and body language accounts for 55% of the liking. They are often abbreviated as the “3 Vs” for Verbal, Vocal & Visual.

This 7/38/55% Rule has been misinterpreted as applying to all communication. It’s just not true.

Our actions or visual clues take precedence over words ONLY when the two are sending different messages when someone is speaking about feelings.  If I verbally agree with you while looking away and shrugging you might realize I’m not true to my words even though you heard me agree.

If the 3 elements  did apply to all communication, well, we wouldn’t need words  much would we? It would be akin to living in a silent movie without the captions. But, I ask you to spend some time watching a movie with the sound off (no captions) and see just how long you’ll be able to follow the story (and get it right.)

So are words important? You bet.

A single word can change a life. Words can make marriages and break marriages. Words can inform, educate and direct.  They can soothe, console and convey sympathy. They can inspire and spark our imagination.  Words cause pain, elation, anger, hope, and disappointment.

Yes, all three communication elements add to our message. Words alone without tone have caused untold misunderstandings. Consider email. The receiver often adds the tone and just as often gets it wrong!

Ultimately, all the elements need to send a congruent message if we want the interpretation to be as we intended.

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To learn more, pick up a copy of Misunderstood! The Fast Guide to Communicating at Work–what to Say, How to Say It and When to Shut Up.

^ a b Mehrabian, Albert (1971). Silent Messages (1st ed.). Belmont, CA: Wadsworth. ISBN 0-534-00910-7.