Tag Archive for Allie Casey

How to Feel More Confident When Making Decisions

Decision making becomes a chore for me when I haven’t established clear priorities…and maybe it’s the same for you.

Priorities may be dictated by any number of things including: your feelings, personal goals, your health, business mission, deadlines,or your mother’s voice bouncing around in your head. But honestly, establishing priorities is as simple as Stephen Covey’s rule: First Things First.

So simple, yet no so easy. Start with logic but don’t end there. Even if you do manage to set your priorities there’s one more thing you must do– check in with our intuition because even logic has its limitations.

Don’t ignore this powerful decision making tool.  Your intuition is an internal compass pointing the way to the decision that honors your life purpose.

But accessing clear “inner communication” can fail when clutter abounds. Physical clutter, mental clutter and emotional clutter.

If you’re not feeling confident making decisions it just might be time clear your space, get quiet, think less and feel more.

Want to use this article on your website or your own ezine? Share the knowledge but you MUST include the following: Allie Casey , Communication Coach and Reinvention Specialist, can help you and your team ramp up your communication for more productivity and profits with fewer misunderstandings and headaches. To get your F.R.E.E. audio course, more communication articles and information visit www.alliecasey.com.

I invite you to get your Free Strategy Session if decision making, life purpose, or communication keeps you from creating the life you want. Click here to learn more.

Communicating at Work –Would You Do Business with You?

If you are not regularly playing “mystery shopper” in your own business it just might be time to put on the dark glasses and experience your business from your consumer’s point-of-view.

Ask yourself the following questions before and during your evaluation:

1.  What is your first impression–not just from a personal encounter but from all communication touch points online and offline? How does this first encounter make me feel? Was I uplifted, frustrated, neutral or apathetic?

2. If you receive your product in the mail or delivery service ask yourself if the delivery was prompt. Did the packaging hold up? Was it too easy or too difficult to open? Was  there anything special about the packaging that caught my attention? Was the packaging excessive or lacking in protection?

3. What feelings came up when I open the product? Was it easy to use or complicated? Did the  marketing/sales materials match the product and my expectations? How do I feel about the company as a result of this experience? Continuously rate your “feelings and perceptions” on a scale of 1-10. Is your rating continuously high Read more

Communicating at Work – Know When to Shut Up!

Okay, it’s not the nicest title but I bet it got your attention. More so, I bet it brought to mind a very specific person that would benefit from reading this post. Am I right?

If the person that came to mind is you–congratulations! You’ve just taken the first step to making a change.

Why is it so difficult for some people to say only what’s needed and no more?

Well, some people …

…fail to stop talking because they can’t handle silence.

… think more words will sell whatever it is they are selling including themselves.

… think they are so  interesting  and feel compelled to tell it all and then some.

… have no self-awareness. Yes, this is a big one.

… have little confidence in their abilities so talking covers up the fear of being asked a question he can’t answer.

You get the point, I could go on and on.

So, when do you shut up and how do you stop yourself once you’re on a rant? Read more

Quick Method to Connect, Promote and Sell More to Your Customers and Prospects

Do you know who you’re talking to?

I mean can you determine who your customer or prospective customer is in the first 15-30 seconds?

Well, you can if you observe and listen carefully and understand a few key elements of each style.  Determining the “buying style” can help you connect quickly and open a conversation that relates to the way your customer likes to buy. Knowing this information will save you time, keep you from “annoying” your customer and help you promote and sell more.

I refer to this system as the M.E.G.A Method and call the four styles, Methodicals, Expansives, Governors, Agreeables.

Here’s 5ways to figure out the “buying style” and quickly shift the way you respond for maximum connection:

1.      Respect the Driving Principle

a.      Methodicals : Be Accurate at All Costs

b.      Expansives :  Get It Done and Have Fun

c.      Governors :  Do It My Way and Fast

d.      Agreeables : Consensus Before Action

2.      Know How They Make Decisions

a.      Methodicals:  All the Information, Deliberate

b.      Expansives: Enough Info  in an Entertaining  Way, Spontaneous

c.      Governors:  Bottom Line, Fast

d.      Agreeables: Relationship First, No Decision Until Agreement

3.      Observe to Connect  – Pace, Posture, Energy, Eye Contact

a.      Methodicals: Measured, Contained, Low, Little or None

b.      Expansives: Swift, Relaxed Confidence, Kinetic Energy, Direct

c.      Governors: Quick, Confident, Controlled High Energy

d.      Agreeables: Moderate, Relaxed, Medium, Polite

4.      Listen to Connect:  Rate, Tone, Pitch

a.      Methodicals: Slow, Monotone, Low

b.      Expansives: Very Quick, Friendly, Moderately Loud to Loud

c.      Governors: Fast, Demanding, Booming

d.      Agreeables: Moderate, Thin to Mid-Tone

5.      Know What’s Important for Them

a.      Methodicals: Best Value

b.      Expansives: Visibility

c.      Governors: Status

d.     Agreeables: Friends & Family

Put this into practice and watch how quickly your sales will grow.

Want to use this article on your website or your own ezine? Share the knowledge but you MUST include the following: Allie Casey , Reinvention Specialist, can help you and your team ramp up your communication for more productivity  and profits and fewer misunderstandings and headaches. To get your F.R.E.E. audio course, more communication articles and information visit www.alliecasey.com.

Find more tips on workplace communication in Misunderstood! The Fast Guide to Communicating at Work– What to Say, How to Say It and When to Shut Up!

Job Interviews – 5 Key Questions Interviewees Fail to Ask Before Accepting a Job Offer

Never forget that a job interview is a two-way street. The questions you ask are as important as the questions you’re asked–so be prepared for both.

Ask questions that not only highlight your depth of knowledge but questions that show you are a savvy negotiator before negotiations even begin.

People fail to ask these 5 Critical Questions during an interview:

1. Ask about a typical day on the job including key players you’ll be interacting with frequently.

Often a cursory description of daily activities may be offered, but your interest is to get a clear understanding of the role or roles you would be expected to play and daily expectations.

Will you be expected to cover for an absent co-worker, cover calls during breaks, or be required (or expected) to attend company or charity events not held during the workday?

Who will you be expected to work with on key projects? Who will have ultimate decision making on joint projects? What people or departments will you need to depend on for critical information in order to do your job?

Listen between the lines and rephrase your question if it isn’t being answered directly.

2.  Ask about the financial stability of any organization you are considering for employment.

Read, listen and investigate the financial reports of an organization before the interview. If an organization is having difficulties you’ll want to address them at that time.

Ask a direct question in a neutral tone that allows the interviewer to refute rumors or give reasonable explanations to negative news stories. This not only shows interest and initiative on your part, but subtly puts them on alert should anything happen after you accept a position.

If the rumors turn out to be true, you may have a bargaining chip if you are laid off due to financial difficulties or bankruptcy.

3.  Ask what drives your immediate supervisor(s) crazy.

The key here is to fully grasp unacceptable behaviors that might result in poor reviews or even dismissal.

This is often a question about values. You might think that being a few minutes late is no big deal, but if your future boss considers “on time” as  30 minutes before the day really starts, you’ll be clashing in no time. It’s the small things that make for big issues and they often aren’t discovered until too late.

Listen closely to the answer and probe for expansion. Usually there is more than a single “unacceptable” behavior that drives a boss nuts, so uncover as many as possible.

If your values don’t match up significantly you’ll want to consider another place to work.

4.  Ask permission to take notes during the interview.

This is more powerful than you might think. It not only shows your interest and respect but it might help an undirected, unprepared, or nervous interviewer stay on track.

If you find yourself with a “talker” who fails to either ask questions or allows you to ask questions, you may be able to slow them down if you gently interupt their monologue by saying you want to capture every point. Then ask a clarifying question that makes them stop and think. This is easier to accomplish if you are taking notes.

Try it. I once got a job simply because I asked permission to take notes.

5. Ask what qualities the most successful employees possess and what qualities the least successful person is lacking.

Pay attention. If the answer is “”drive or “attention to detail” to the first part of the question, you’ll want to know what “drive” means to them. Ask. Do the same for the negative qualities.

Your aim is to match expectations to reality before you consider accepting an offer of employment.

These are just five questions candidates fail to ask during an interview but certainly not all. What questions do you want answers to before deciding if this is a person or an organization you want to work with? Think about it.

Want to use this article on your website or your own ezine? Share the knowledge but you MUST include the following: Allie Casey , Reinvention Specialist, can help you and your team ramp up your communication for more productivity  and profits and fewer misunderstandings and headaches. To get your F.R.E.E. audio course, more communication articles and information visit www.alliecasey.com.

Find more tips on workplace communication in Misunderstood! The Fast Guide to Communicating at Work– What to Say, How to Say It and When to Shut Up!

Artist, Entrepreneur, Coach, Author etc.

When I was a kid I wanted to be an artist when I grew up. I loved to color and sketch and make things from the big “Make It!” book my mom always had on hand. That book satisfied my curiosity about how things were made and it sparked my creativity…not to mention saving my mother’s sanity!

My curiosity about how things were made probably accounts for my passion for the act of sewing…the how-to part.  (Some people sew but only because they like the end result not the process–but I loved both.)

I loved figuring out how I could use the least amount of fabric when laying out a pattern often getting a better yield than the suggested layout.

For me the “fun” part would be figuring out how to cut an “uneven” plaid so every seam of a pleated skirt would match perfectly. That’s just how my brain works.

This obsession with “figuring things out” showed up in my life in the oddest moments. Read more

Business Communication – Customer Service – Intuition – What Counts?

I need to immediately replace my air conditioning unit–yes, the whole shebang. Why the urgency? I’m in Orlando–can you say 85 degrees plus humidity. Lucky for me I’m a warm weather gal but even I have my limits.

So I’m waiting for the second of the 3 AC services I’ve been in contact with to show up and give me a quote. Which, of course, got me thinking about how businesses communicate…you knew I was going there right?

The first contender, whom I called directly, shows up a few minutes late but he did call a few minutes prior to our appointment time to let me know he was running behind. No points off…he called promptly and I know how things go in labor service.

He explains everything and calls me to come downstairs Read more

Life Purpose — Hand Analysis is a Method for Insight and Understanding Yourself Better

Seriously, wouldn’t your existence be so much easier if you knew what you were really suppose to be doing in your life? What if you knew that when you were a teen–it might ease a lot of angst! Hand Analysis will reveal your greatest talents, strengths, gifts and your purpose.

You’ll learn more about yourself, confirm some things you probably already know and understand why you need to be living inside your purpose on a daily basis.

You’ll be able to focus your drive, your activities and your mind on  your strengths. You’ll feel better about yourself and you’ll be able to live the life you were always meant to live.

Who doesn’t want that? Learn more at Hand Analysis.

“THE BALANCING ACT” on Lifetime Television – Watch April 13th

I talk about Workplace Communication and Reinvention Intervention with Beth Troutman from The Balancing Act, on April 13th. Watch Below!

Watch Below!!

Resisting What’s True for You

Nothing makes me crazier than knowing the truth about something and choosing to dismiss it.

Decades ago, I worked as a part of a merchandising/design team for a women’s sportswear company. As we developed designs for each new season we were required to present them to the president and sales manager for critique and “adoption.” In fact, the meetings were called adoption meetings! In essence, it meant your “job” was on the line each week. No matter how well we defended our choices of fabric, pattern and style, decisions were often made for what seemed like ridiculous reasons.

But this one time, the president uttered a statement that made my jaw drop. He said, “We know it’s the right thing to do–but we can’t do it.” Honestly, I no longer recall what he was referring to–but it doesn’t really matter.

Of course, what he meant was…”We know it’s the right thing to do, but we are ‘CONSCIOUSLY AND DELIBERATELY CHOOSING NOT TO DO IT!”

The thing was that there wasn’t anything stopping him from doing the right thing, he simply choose not to. This meant that everything done in relation to this decision was FALSE. A  LIE. A SHAM. And that just pissed me off to no end.

And that is how I feel when someone is given a piece of truth about their life purpose and then chooses to ignore it and proceed rapidly in the opposition direction. As a coach, I’ve seen this happen time and again.

If you want to be living in your purpose, first find out what it is if you don’t know, and then proceed Consciously and Deliberately along your path and honor your truth. It will make your life so much easier and happier.

If you don’t know what your purpose is I invite to get your hands analyzed now…here’s how: Hand Analysis Now!