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By · CommentsFrom Misunderstood! The Fast Guide to Communicating at Work–What to Say, How to Say It and When to Shut Up
Assertive Communication Tip from “Misunderstood”
By · CommentsAnother tip from Misunderstood!: The Fast Guide to Communicating at Work–What to Say, How to Say It and When to Shut Up (Volume 1)
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Customer Service – Policy Plus Personality
By · CommentsFrom Misunderstood! The Fast Guide to Communicating at Work–What to Say, How to Say It and When to Shut Up
If you’re past the honeymoon stage in your business, you know that taking shortcuts have a nasty way of blowing up in your face. Eventually.
BUT there are always a few people who seem to effortlessly zero in on the key points in any meeting, negotiation, management crises or opportunity. They get more done, faster – both alone and through others.
Warren Buffett is an extreme example. In 1991, his multi-billion dollar investment in Salomon Brothers was at the edge of disaster. The government was *this close* to effectively shutting them down.
Buffett had to choose a new CEO, making what he considered the most important hire of his life. And he did. In 15 minutes. He met the guy for 15 minutes and decided to hire him. And it was a fantastic choice.
Astounding, no?
Was it luck? No. Nor was it a kind of reckless shortcut in which he “hoped” it would work out.
Buffett has systematically trained his mind to see subtle things in every day situations that almost everyone else misses. Read More→
5 Ways to Erase Daily Procrastination in Your Business
By · CommentsA. Michelle Blakeley:
According to Real Simple magazine’s survey of 10,000 readers, the average daily to-do list has 5 to 9 tasks on it. Only 5% of the readers are productive for 3 hours during a 9-to-5 workday as a result of web-related distractions. According to the Procrastination Research Group, based on some figures, it is estimated that as much as 95% of the people are prone to procrastination. Amongst them, 20% of them are chronic procrastinators.
Procrastination is generally defined as avoided tasks or activities that need to be accomplished. Poor time management and procrastination can be a direct result of having unreachable goals, having to meet others’ standards, disorganization or the inability to handle the task. Below are ways to erase daily procrastination in your business. Read More→
One if the most difficult listening skills to master is the ability to allow another to vent completely before you offer advice, coaching, solutions or comfort. It takes fortitude to listen to complaints and grievances. The last thing most people want to do is ask a distraught or upset person if there is anything more they want to say.
Yikes! Who wants to hear more whining, groaning, complaining or tales of woe. But you must! Jumping in to speak (even if there has been a long pause), before the last bit of sticky trash has come unstuck from the bottom of the barrel ensures you won’t be heard. It’s akin to poring clean water atop a thin layer of mud and expecting it to remain clean and pristine. Not going to happen.
So you must ask, “Is there anything more?” And if there is, you must ask again. Not until the answer is a resounding (if quiet) “No–that’s it.” can you offer your thoughts.
Try it. It works.
Misunderstood! The Fast Guide to Communicating at Work–What to Say, How to Say It and When to Shut Up is coming soon. Watch for it. In the meantime, get your FREE 6-part audio series, The Power of Effective Communication simply by entering your name and email in the box to your right.
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