Communication Styles at Work–More Productivity with Less Misunderstanding

Learning to connect with all the communication styles in your workplace is the key to increased productivity.

Now I know you aren’t going to get along with everyone at every moment  and really, that’s a good thing.  Why? Because healthy conflict produces pearls (ask any clam!)

But let’s talk about those communication styles for a moment.  If you are familiar at all with communication styles then you have probably heard the them referred to as: Directors or Controllers, Amiables or Relators, Thinkers or Analyticals and Expressives or Sociables.

Even if you aren’t familiar the points below apply to everyone you interact with daily:

  • Respect the theme or driving principle for each style. Do they prefer to do things their way and quickly? Do they focus on accuracy at all costs? Do they prefer consensus before taking action? Or do they favor fun while getting things done? Go along with their theme while keeping your integrity intact.

  • Shift your style of communicating to meet theirs if you want to be heard. Bring your energy level up or tone it down and add detail or give the big picture depending on the style you’re communication with to increase your rapport.

  • To request action, to gather information communicate to each style’s preferred approach to work. Do they need the bottom line only or every last detail? Do they need cooperation and flexibility or do they want enough information to make a decision – not too much, not too little?

Support each style in the way they prefer saves you time, prevents misunderstandings and cultivates a cooperative workplace. Leave me your thoughts–what do you do to get along with others?

You can learn more about communication groups in my book, Misunderstood! The Fast Guide to Communicating at Work–What to Say, How to Say It and When to Shut Up. Get it at Amazon.com. If you don’t need it get it as a gift for someone that can benefit from the message.

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