Distractions are a major cause of misunderstandings during a conversation. Help your listener by removing as many obstacles blocking the path to your message. You won’t be able to control internal filters such as mental or emotional instability, but you can be aware of physical distractions such as illness, hunger or fatigue if you’re observant, present and aware. Obvious anxiety or fear can be lessened by letting your listener know that you are aware of those emotions.
Help remove language barriers by speaking clearly, enunciating and avoiding excess words. Move to a different location if noise or visual distractions are present.
Copyright 2010 Allie Casey
Excerpt from Misunderstood! The Fast Guide to Communicating at Work–What to Say, How to Say it and When to Shut-up!