Archive for Non-verbal messages
I love the English language for its word opportunity. The tints and tones and shades give possibility to express exactly the right impression. Words give us the possibility to explain, illustrate, and plead our case. We persuade, propose and proposition with our choices.
The popular but erroneous claim spouted by speakers (and some organizations) that body language is more important than words misunderstands the context of the original study. Our actions or visual clues take precedence over words ONLY when the two are sending different messages. If I verbally agree with you while looking away and shrugging you might realize I’m not true to my words even though you heard me agree. Communication is difficult enough without sending mixed messages. Yet, without words the message can not be conveyed for more than a few moments – unless you’re a mime by profession!
Still not convinced? Try watching a movie without the sound. How long can you understand what is taking place without the words and intonation—not very long unless you’re fluent in lip reading?
So are words important? You bet. A single word can change a life. Words can make marriages and break marriages. They can soothe, console and convey sympathy. Words cause pain, elation, anger, hope, and disappointment. Spoken words have a different responsibility attached to them. The speaker is responsible for how those words land but not for how they are received. You may argue that premise but I can never take ownership of the receivers state of mind or point of reference I can only be honest to my intention before I begin a single utterance.
Words are important. Choose wisely.






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